Contact Support
Email ziprider247@gmail.com with your name, phone number, account role, order ID if available, and a clear description of the issue.
Customer Help
- Account registration and phone verification.
- Order status, delivery tracking, and delivery PIN questions.
- Vendor or rider ratings and order support requests.
Vendor Help
- Store profile setup and product publishing.
- Order preparation, pickup address, and marketplace listing issues.
- Ratings, product review, and admin approval questions.
Rider Help
- Rider onboarding, NIN review, vehicle details, and account verification.
- Delivery assignment, pickup address, customer address, and route visibility.
- Proof of delivery and completion issues.
Business Enquiries
Vendors, partners, and operational contacts can reach the ZipRider team through the same support email for onboarding and business requests.